Data Deletion

• Your whole account and profile.

• Conversations, uploaded files and generated media.

• Voice recordings and the synthetic voice or visual model created from them — we also ask our voice and video providers to delete their copies.

• Data from a connected social account. Disconnecting alone stops future use but does not delete stored data.

• Newsletter and marketing subscriptions.

Use the form below to prepare an email to privacy@nextgentm.com, or write to us directly. You do not need to sign in. Send it from your account email if you can, so we can match it. We may ask a short question to confirm it’s you; we never ask for your password. Someone acting for you needs your written permission.

We confirm when we receive the request, tell you what we will delete and when, and confirm when it is done. EU/UK requests are answered within one month and US state requests within 45 days, with extensions only where the law allows and with notice.

We keep only what the law requires or allows — such as tax and payment records, a record of the request itself, and information needed for an ongoing dispute, fraud prevention or legal claim — and we tell you if this applies. Copies in backups and at service providers are removed on their regular cycles. Anything you published on another platform must also be removed there.

Our host, Lovable, states that its visit and click measurement does not use a persistent visitor identifier, so we may not be able to match those records to you; where we cannot, they expire on the host’s schedule (detailed data 90 days, summaries one year). Browser data on your device, such as conversation history or drafts, can be cleared in your browser settings. If you disagree with our response, reply with “Privacy appeal”, or contact your data protection authority.