1. Scope and data controller
Who operates Super Athlete and what this notice covers.
NextGenTM, Inc., doing business as Super Athlete and LootMogul, is responsible for personal information covered by this notice. This notice applies to superathlete.ai, our applications, licensed AI identity experiences, AI Academies, AI Clubs, podcasts, commerce, inquiries, and related services.
NextGenTM, Inc. is located at 831 N Tatnall Street, Suite M #275, Wilmington, DE 19801, United States. Product-specific notices or contracts may provide additional details and control where they apply.
2. Information we collect
Account, transaction, content, device, and service-use information.
We collect information you provide, including contact and profile details, age or eligibility confirmations, account credentials, preferences, inquiries, support messages, club or athlete information, uploaded content, AI questions and responses, consent records, and transaction-related details. Payment card data is generally collected directly by our payment processor rather than stored by us.
We also collect device and browser details, IP address, approximate location derived from IP, identifiers, referral and campaign data, cookie choices, security events, pages and features used, media playback, AI usage, purchases, entitlements, and diagnostic information. We may receive information from identity owners, authorized partners, clubs, payment and authentication providers, social platforms, analytics providers, and public or licensed sources.
3. Why and how we use information
Service delivery, contracts, consent, safety, and legitimate operations.
We use information to provide and personalize requested Services; authenticate accounts; process and fulfill purchases; manage memberships, AI Tokens, and entitlements; generate requested text, voice, image, or video experiences; answer inquiries; provide support; measure performance; maintain security; prevent fraud and abuse; comply with law; and establish or defend legal claims.
Where applicable, our legal bases include performing a contract, taking steps at your request, consent, compliance with legal obligations, and legitimate interests such as securing, operating, and improving the Services. You may withdraw consent for future processing where consent is the basis, without affecting prior lawful processing.
4. AI inputs, outputs, and automated systems
How questions, source material, and generated media are handled.
When you use an AI feature, we process your input, relevant account or entitlement context, approved source material, safety instructions, and generated output to provide the feature. We may use contracted AI, voice, video, moderation, or infrastructure providers acting under their applicable terms and configured service settings. Provider processing, retention, and model-improvement restrictions depend on the selected service, contract, and feature; do not submit information you are not authorized to share.
Super Athlete does not use AI alone to make legal or similarly significant decisions about employment, credit, housing, health care, or other protected opportunities. If we introduce a feature that makes or materially assists a significant decision, we will provide any required notice, explanation, human review, access, correction, or opt-out rights before it applies.
5. Voice, likeness, and potentially biometric data
Special handling for identity source material and derived models.
Authorized identity experiences may process voice recordings, facial or likeness assets, performance footage, pronunciation data, and derived voice or visual models. Depending on the jurisdiction and processing, some information may be considered biometric, sensitive, or a digital replica.
We process this material for documented and authorized purposes, apply feature and access controls, and do not treat permission for one use as permission for every use. Retention, review, disclosure, revocation, and deletion follow the applicable authorization, contract, safety needs, and law. Unauthorized upload or creation of another person’s voice or likeness is prohibited.
6. Payments, memberships, and fraud prevention
Checkout, entitlement, billing, and transaction records.
Payment providers process payment credentials and send us transaction identifiers, customer references, product and price details, payment status, limited billing information, refunds, disputes, and subscription events. We use verified payment events—not a return-page visit—to grant or revoke access.
We retain transaction, tax, refund, dispute, and entitlement records as needed to fulfill purchases, prevent fraud, maintain accounting records, resolve disputes, and meet legal obligations.
9. International processing and transfers
Global operation with regional safeguards.
We and our providers may process information in the United States and other countries that may have different data-protection laws. Where required, we use recognized safeguards such as contractual protections, transfer mechanisms, adequacy decisions, or consent, and evaluate providers according to the service and risk involved.
You may contact privacy@nextgentm.com for information about safeguards relevant to your jurisdiction. Service availability may be limited where lawful processing or required protections cannot be supported.
10. Your privacy rights
Access, correction, deletion, portability, objection, appeal, and consent rights.
Depending on where you live, you may request access to or confirmation of processing; correction; deletion; restriction; portability; objection; withdrawal of consent; limitation of sensitive-data use; information about recipients; or an appeal of a denied request. You may also complain to your local data-protection authority. We do not discriminate against you for exercising a privacy right.
U.S. residents may have state-specific rights, including use of an authorized agent. EEA, UK, and similar-law residents may object to processing based on legitimate interests and lodge a complaint with their supervisory authority. We verify requests in proportion to their sensitivity and may deny or limit requests where an exception applies, explaining available appeal rights.
11. Adults only and minors’ information
Self-service accounts and AI identity authorization are 18+.
The Services are intended for adults 18 and older. We do not knowingly create self-service accounts for children or activate a minor’s AI identity through self-service tools. Any authorized project involving a minor is handled separately with documented authority and additional safeguards.
If you believe a minor submitted personal information through the Services, contact privacy@nextgentm.com. We will investigate and delete or otherwise address the information as required by law.
12. Security and retention
Risk-based safeguards and purpose-specific retention.
We use administrative, technical, and organizational safeguards designed for the sensitivity and risk of the information. No system is perfectly secure, and we cannot guarantee absolute security. Please use a unique password and notify support@nextgentm.com if you suspect unauthorized access.
We retain information only as long as reasonably needed for the purposes described, including active accounts and services, contractual periods, consent and rights records, security, fraud prevention, taxes, accounting, disputes, and legal obligations. Retention differs by record type. Information may remain temporarily in protected backups or be retained where law permits or requires.
13. Requests, deletion, and contact
A verified process for privacy and AI identity requests.
Submit requests to privacy@nextgentm.com with the account email, request type, and affected account, club, or AI identity. We will verify identity and, for representatives, authority to act. Do not email passwords or government identification unless we provide a secure method and specifically request it.
We will respond within the period required by applicable law. We may retain information where necessary for legal obligations, transactions, fraud prevention, security, active agreements, free expression, or legal claims, and will explain material exceptions where required.
Privacy contact
NextGenTM, Inc.
831 N Tatnall Street, Suite M #275
Wilmington, DE 19801
United States
Email: privacy@nextgentm.com
